FAQ At Powells
Whether you’ve got questions about heating, cooling, plumbing, or septic, Powell’s has the answers. We’ve put together this list of our most common customer questions so you can find the info you need—fast.
From how often to service your HVAC system to when to pump your septic tank, we cover it all right here. And if you don’t see your question listed, just give us a call. Our friendly team is always happy to help and make sure you get the straight answers you need.
1. What heating and cooling services does Powell’s offer?
Powell’s provides complete HVAC services, including installation, repair, and maintenance for furnaces, boilers, heat pumps, geothermal systems, and air conditioners. We also offer seasonal tune-ups to keep your system running efficiently year-round.
2. What plumbing services does Powell’s provide?
Powell’s handles everything from leaky faucets and clogged drains to water heater installs, repipes, and sewer line repairs. If water runs through it, we can fix it.
3. Can Powell’s work on geothermal systems?
Absolutely. Powell’s is trained in geothermal installation, repair, and maintenance. We handle both residential and light commercial geothermal systems, ensuring optimal efficiency and performance.
4. Why should I choose Powell’s for HVAC installation?
Powell’s combines expert system design with careful installation, so your new furnace, AC, or geothermal system is sized correctly and set up to run at peak performance. We do it right the first time—no shortcuts.
5. Does Powell’s service all brands of HVAC equipment?
Yes. Our technicians have experience with all major HVAC brands and models, so you can trust us to repair or maintain your system no matter the manufacturer.
6. How often should I schedule HVAC maintenance with Powell’s?
We recommend at least one tune-up for your cooling system in the spring and one for your heating system in the fall. Powell’s offers maintenance plans that make it easy to stay on schedule.
7. Can Powell’s install a new water heater?
Absolutely. We install both traditional tank and energy-efficient tankless water heaters, making sure they’re sized right for your home and hot water needs.
8. Does Powell’s offer financing for HVAC replacement?
Yes. We offer financing options, including promotional interest rates, to make replacing your furnace, AC, or geothermal system more affordable.
9. How often should a septic tank be pumped?
Most septic tanks should be pumped every 3–5 years, depending on tank size and household usage. Powell’s can inspect your system and recommend the right schedule for your home.
10. What septic services does Powell’s offer?
Powell’s provides septic pumping, inspections, filter cleaning, repairs to pumps and baffles, and full system health checks to keep your septic system running safely and efficiently.