• Priority scheduling: Jump to the front of the line when you need us most.
• Annual tune-ups included: Proactive maintenance that keeps systems running longer and lowers surprise repairs.
• Member-only savings: Ongoing discounts on repairs and replacements.
• No after-hours panic: Reduced (or waived) emergency/after-hours fees for members.
• Loyalty credits: Earn $$ each year you renew—use it toward big replacements when the time comes.
• Whole-home coverage: Plumbing, HVAC, and septic—one plan, one team, all covered.
• Transferable & stackable perks: Moving? Transfer to your new home within our service area, or gift the remainder to the buyer for extra home value.
Don’t have septic? No problem. Choose a plan that fits your home and skip that portion.
Q: What if I don’t have septic?
A: Choose Basic or Plus without septic; we’ll tailor your visits accordingly.
Q: Can I cancel anytime?
A: Yes—month-to-month cancels after your current billing cycle. Annual plans are refundable pro-rata less any used visit value.
Q: Do discounts apply to equipment already discounted?
A: Member discounts apply to standard pricing; not stackable with certain promos. We’ll always show you the best deal.
Q: How do Loyalty Credits work?
A: They bank annually and can be applied to qualifying replacements by Powell’s. Keep membership active to keep stacking.
