★ 3,066 Google reviews
The Powell's Wilmington team
Powell's Plumbing & Air Wilmington · formerly Batts Heating & Air

HVAC in Wilmington, NC, built for Cape Fear summers.

Heating and cooling repair, new systems and maintenance from the Batts Heating & Air crew Wilmington has known since 2008, plus plumbing, drains and wells. A written price before any work starts, and a 2-hour arrival window.

NC Plumbing & HVAC License #36732★ 4.9 from 297 Google reviewsFormerly Batts Heating & Air
Powell's blue duck mascot holding a wrench
Coastal homes

Salt air, humidity and hurricanes: heating and cooling on the coast

Coastal living is hard on heating and cooling systems. Here's what our Wilmington crew sees most, and what helps.

Salt air

Coils that corrode faster

Salt can travel as far as two miles inland, and manufacturers like Carrier warn it can corrode outdoor coils until they leak refrigerant. Have the coil and cabinet checked for buildup and corrosion at every tune-up, and use stainless or galvanized anchors near the water.

Humidity

Sticky, nearly year-round

Wilmington's average humidity is 74%, and closer to 80% in July and August. Your AC has to pull moisture out of the air, not just cool it. Heat pumps do much of that work in North Carolina, where 38% of homes use one as their main heat. Sizing, clean coils and clear condensate drains all matter.

Storm season

Before and after a hurricane

Hurricane Florence dropped 23 inches of rain on Wilmington in 2018, a city record. The U.S. Department of Energy recommends raising outdoor units at least a foot above flood level. After a storm, don't run a unit that sat in floodwater until a technician has checked it.

Sources: Carrier, coastal heating and air · NWS Wilmington climate overview · DOE Building America Solution Center · EIA 2020 RECS

Our Wilmington story

Batts Heating & Air since 2008. Powell's since 2023.

Batts Heating & Air Conditioning has kept Cape Fear homes cool since 2008. It joined Powell's in 2023: same crews, same care, and now plumbing too.

Today 18 people and 14 trucks cover Wilmington, Leland, Hampstead and the beaches. Many local builders have used this team for years, and the branch is a member of the Wilmington Cape Fear Home Builders Association.

Meet the Wilmington team

Powell's Wilmington technician installing an air handler in an attic
Air handler install
Powell's Wilmington HVAC technician servicing an outdoor condenser
Tuning up a condenser
Powell's technician beside two new condensers
New system, set and level
Licensed and local

Credentials you can check

North Carolina

Plumbing and HVAC contractor

Licensed for plumbing, heating and cooling across the Cape Fear coast.

Ratings

BBB A+ rated and accredited

And a 4.9 Google rating from 297 reviews.

Since 2008

The Batts crew

Batts Heating & Air's people, now part of Powell's.

  • Wilmington Chamber of Commerce
  • Wilmington Cape Fear Home Builders Association
Powell's technician cleaning an outdoor AC coil during a seasonal tune-up
Blue Duck Club badge
Blue Duck Club · Wilmington

Two systems covered, from one membership.

Wilmington memberships cover two heating and cooling systems, with two tune-ups a year for each.

Wilmington$21/moor $219/yr · covers 2 systemsMore than 2 systems? Call the office for pricing.
  • Spring and fall tune-ups for 2 systems. Add more for $50 a year each.
  • Free annual water-quality test for your home's water.
  • Yearly whole-home plumbing inspection. Small leaks get caught early.
  • A reduced $60 trip fee during business hours, and $99 after-hours emergency calls instead of $199.
  • 5% off all services and priority scheduling.

Join by phone or ask your technician at your next visit. 12-month minimum, then it renews yearly.

Wilmington reviews

What Wilmington customers say

4.8
★★★★★
3,066 Google reviews
Service area

Towns we serve from Wilmington

Within about an hour of the shop. Not sure if we reach you? Call and ask.

  • Wilmington
  • Leland
  • Hampstead
  • Carolina Beach
  • Wrightsville Beach
  • Kure Beach
  • Fort Fisher
  • Burgaw
  • Scotts Hill
  • Rocky Point
  • Castle Hayne
  • Figure Eight
  • Belville
  • Winnabow
  • Navassa
  • Willard
  • Watha
  • Currie
  • Atkinson

In New Hanover, Brunswick and Pender counties. We don't serve Southport.

Wilmington FAQs

Questions Wilmington homeowners ask

Fees, hours and emergencies.

How much is a heating and cooling visit in Wilmington? +
Do you offer emergency heating and cooling service? +
What are your Wilmington office hours? +
Are you the same company as Batts Heating & Air? +

Yes. Batts Heating & Air Conditioning joined Powell's in 2023. It's the same crews and the same care, and the branch now does plumbing too.

Do you do septic work in Wilmington? +

Not yet. Septic service is offered by our Norfolk and Winchester branches. In Wilmington, our team handles well water testing and treatment.

AC out in the middle of August?

Our 14 trucks cover the Cape Fear coast. Call the Wilmington office, or book online any time.

Powell's service van with the blue duck
(540) 665-8196 Book Online