Installing a tankless water heater: what to know
Switching to tankless usually means upsizing the gas line or adding electrical capacity, new venting, and mounting the unit on a wall.…
More hot water, less space and a long life. We install, repair and maintain tankless water heaters, and we'll tell you honestly if one suits your home.
Available in: Norfolk, Winchester & Wilmington

A tankless water heater heats water as you use it, so it doesn't run out the way a tank does, and you only pay to heat water when you use it.
Tankless units mount on the wall, free up floor space and can last longer than a tank. They also cost more up front, may need a larger gas line or new venting, and have a limit on how many showers they can run at once.
Your plumber looks at your gas line, venting and hot water use, then gives you the options and a written price. We install Navien, and we service and repair most tankless units, including the annual flush they need in hard water.
You only pay to heat water when you use it, so the savings are biggest when hot water would otherwise sit unused.
Smaller hot water needs, and no tank keeping 40 or 50 gallons hot all day.
One or two showers at a time is the sweet spot for a single tankless unit.
Gone for the weekend or the season? You're not paying to keep a tank hot while the house is empty.
A tankless is sized by how much hot water you use at the same time, not by tank gallons.
Each shower uses roughly 2 gallons a minute. Add up everything that might run at the same time.
The colder the water coming in, the harder the unit works. An undersized unit runs lukewarm in winter.
A gas tankless may need a bigger gas line and new venting. We check both before we quote.
Powell's tankless sizing guideIn winter, plan on 1 shower at a time.
Hot Not enough Room to spare
The same steps on every visit, so you always know what's next.
Online or by phone. We tell you the trip fee before we book.
A confirmation, a reminder, then an “on the way” notice.
Uniform, ID badge, marked truck, shoe covers and drop cloths.
Your plumber finds the cause and explains your options in plain English.
A written, flat-rate price, signed before work starts.
Photos of the finished work come with your invoice.
No surprise bill. You approve a written price first.
Tankless units need a little care each year. When one needs replacing, we'll size the new one properly.

Error codes, ignition and flow problems are diagnosed and repaired.
An annual flush clears scale, especially in hard water.

Sized for your home, with gas, venting and water connections done properly.
Electric tankless units need a large electrical supply, which needs a licensed electrician.
Google reviews mention our tankless water heater work.
93% of them are five-star.
Book a free in-home estimate. We'll tell you honestly if it suits your home.
Cost, downsides and maintenance.
It depends on the unit and what your home needs: gas line size, venting and where it's mounted. In-home estimates are free, and you get a written price before any work starts. Financing is available on jobs of $500 or more.
Higher upfront cost, possible gas line or venting upgrades, a limit on how many fixtures it can run at once, and an annual flush in hard water. For many homes the endless hot water and space saved are worth it. We'll tell you honestly.
A tank costs less to install and handles several showers at once. Tankless gives endless hot water, takes less space and can last longer. The right choice depends on your home and how you use hot water.
Yes. Most need a flush to clear scale once a year, more often with hard water. A water softener helps.
We handle the plumbing. Electric tankless units need a large electrical supply, which needs a licensed electrician. We don't do electrical work, so we'll tell you up front what's needed.

Switching to tankless usually means upsizing the gas line or adding electrical capacity, new venting, and mounting the unit on a wall.…

A tank water heater keeps 40 to 80 gallons hot and ready, costs less up front and is simple to replace. A…

Cold incoming water makes your water heater work harder in winter. Flush the tank to clear sediment, insulate the first few feet…