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About Powell's · Norfolk, VA

Norfolk Plumbing, now Powell’s. The same local crew since 2001.

Our Norfolk branch started in 2001 as Norfolk Plumbing, with one man and a truck. It joined Powell's in 2022, and it's still the same people Hampton Roads customers already knew, working out of the Chelsea Business District on the edge of Ghent.

The Powell's Norfolk team
Our story

One truck in 2001. Still the same people today.

Norfolk Plumbing started in 2001 with one man, one truck and a garage, and grew into a shop that Hampton Roads homeowners called for the jobs other plumbers turned down. In 2022 it joined Powell's, the Winchester company that's been fixing homes since 1989.

The name on the truck changed. The people didn't. Customers still see the same plumbers they've known for years, now with the backing of a company that runs three branches across Virginia and North Carolina.

Norfolk's specialty is older homes: cast iron drains, galvanized supply lines and old boilers with radiators. As our Norfolk service manager puts it, a lot of companies look up the ZIP code and won't come out because of the age of the home. That's when we get the call.

  1. 2001Norfolk Plumbing starts with one truck and a garage.
  2. 2022Joins Powell's. Same crew, with a bigger team behind them.
  3. Today17 people and 19 trucks covering Hampton Roads.
  4. January 2027Heating and cooling service comes to Norfolk.
The team

The people behind the Norfolk trucks

Local people, in uniform, who live and work in the same towns they serve.

The Powell's Norfolk team in front of a Powell's van
The Norfolk crew
Powell's Norfolk technician beside a Powell's van
Ready to roll
Powell's Norfolk plumber explaining options to homeowners in their kitchen
Talking it through
Powell's plumber looking up through a vanity sink opening
Checking the fit
Powell's Norfolk technician smiling from the driver's seat
All smiles
Powell's Norfolk plumbers at a hands-on training workshop
Training day
Rainbow over the Powell's Norfolk shop and van
Rainbow over the shop
Powell's plumber working on old cast iron drain pipes
Old cast iron, no problem

Real photos from our crews.

Meet the team

Who you'll talk to in Norfolk

General manager

Mark

About 12 years at this location, after starting out in residential and commercial new construction. Right before Christmas, when a family's boiler died and took their heat and hot water with it, his crew set up a temporary water heater and electric heaters to get them through.

“They appreciate that we actually explain the problem and how we're going to fix it.”
Service manager

Sean

Runs the schedule and the service side, and knows Norfolk's older homes inside and out.

“We promise to leave the job site cleaner than we arrived.”
Plumbing technician

Miles

Twelve years in the trade, after starting out in masonry. Once fished a customer's jewelry out of a drain. They were really excited.

What sets us apart

Why Hampton Roads calls the Norfolk crew

Older homes welcome

Cast iron, galvanized pipe and boilers with radiators are everyday work for this team, not a reason to turn down the job.

Cleaner than we found it

Shoe covers, drop cloths and a clean-up before we leave. Once, after a sewer trench in sandy soil, the crew bought seed and replanted the customer's lawn.

Gas work, done with the utility

Licensed for gas, and used to working alongside Virginia Natural Gas, even in a snowstorm.

Want to work with this crew?

We hire licensed plumbers and HVAC technicians, and we train people who are new to the trades. No resume? Just call the Norfolk office. See careers at Powell's

Need a hand in Norfolk?

Call the local office, or book online any time.

Your local branch: Powell's Norfolk, VA →

(540) 665-8196 Book Online