Alarm going off, a pump that's quit or sewage backing up? We diagnose the system, repair what failed and give you a written price before any work starts.
Available in: Norfolk & Winchester
Septic service is offered by our Norfolk and Winchester branches. In Wilmington, our team handles well water testing and treatment.
Septic problems pick their moment. We fit urgent calls in whenever the schedule allows.
Septic tank repair covers the parts that fail: effluent pumps, float switches, alarms and control panels, cracked or missing baffles, effluent filters, broken lines between the house and the tank, distribution boxes and risers and lids.
Our technicians see float switches and alarms, gurgling drains, pressure problems and wet spots in the yard every week. Your technician finds the cause, explains the repair and gives you a written price before starting.
Septic and well work is done to code by licensed, trained technicians and backed by a 1-year warranty, plus the manufacturer's warranty on new pumps and equipment.
Septic alarm going offPump, float or high level
Sewage backing up into the houseLine, tank or pump
Gurgling drainsVenting or a blockage
Wet spots in the yardTank or field problem →
Pump not runningPump, float or power
Sewage smell outsideLid, riser or baffleAn alarm usually means the water level in the pump tank is high. You have some time, but not much.
Press the silence button on the panel. The light will stay on, and that's fine.
Hold off on laundry, showers and the dishwasher. Every gallon adds to the tank.
Make sure the pump's breaker hasn't tripped. Don't open the tank or the panel.
Tell us what the panel shows and whether drains are backing up.
Swipe through the parts behind most septic calls.
Pumps that have quit, run constantly or can't keep up.
Switches that stick, and alarms that sound or never do.
Wiring, timers and breakers for the pump system.
Clogged filters that slow the whole system.
The line from the house to the tank cracked or separated.
Cracked baffles, and lids and risers that make the tank easy to reach.
The same steps on every visit, so you always know what's next.
Online or by phone. We tell you the trip fee before we book.
A confirmation, a reminder, then an “on the way” notice.
Uniform, ID badge, marked truck, shoe covers and drop cloths.
Your plumber finds the cause and explains your options in plain English.
A written, flat-rate price, signed before work starts.
Photos of the finished work come with your invoice.
No surprise bill. You approve a written price first.
Most septic calls are one part. When the system itself is failing, we'll show you why.
Pumps, floats, alarms, filters, baffles and lines are repaired or replaced.
We test the system before we leave.
A failing drain field or tank may need field repair or replacement.
We'll explain the options and prices.
Google reviews mention our septic repairs.
83% of them are five-star.
Call your Norfolk or Winchester branch, or book online.
Signs, cost and repair vs. replace.
Sewage backing up into the house, slow drains and gurgling everywhere, a sewage smell outside, wet or unusually green patches over the drain field, and an alarm that keeps sounding.
Often, yes. Pumps, floats, alarms, filters, baffles, lids and lines can all be repaired or replaced. A tank that's badly cracked or a field that's failed may need replacing.
Usually the water level in the pump tank is high, because the pump has failed, a float is stuck, the breaker has tripped, or a lot of water went in at once. Silence it, cut water use and call us.
Septic and well work is done to code by licensed, trained technicians and covered by a 1-year warranty. Manufacturer warranties on new pumps and equipment pass through to you.
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