★ 3,066 Google reviews
Drain & sewer service in Norfolk, Winchester & Wilmington

Drain cleaning that finds what caused the clog.

Slow sink, a tub that won't drain or a main line backing up? Our plumbers clear the clog, tell you what caused it and give you a written price before any work starts.

Available in: Norfolk, Winchester & Wilmington

Powell's plumber running a drain machine during drain cleaning
Drain cleaning

“The drains are making noises, and now the tub won't drain.”

Gurgling, slow drains and a bad smell are warnings. A full backup is usually next.

Drain cleaning clears clogs in sinks, tubs, showers, toilets, floor drains and the main line out of the house. Most clogs are a build-up of grease, hair, soap, wipes or food, and in older lines, tree roots or a sag in the pipe.

Your plumber finds the clog, clears it with the right drain machine and runs water to make sure it's flowing. If it keeps coming back, we'll tell you why, and whether a camera inspection is worth it before you spend more.

  • Slow kitchen or bathroom sinkGrease, soap or hair
  • Tub or shower won't drainHair and soap build-up
  • Toilet bubbling or gurglingA clog may be building
  • Several drains slow at onceLikely the main line
  • Water coming up a floor drainMain line backup →
  • Bad smell from the drainsBuild-up or a dry trap
Before you call

Slow drain? Try this first, and skip the chemicals.

A couple of safe checks can clear a minor clog. Chemical drain cleaners can damage pipes and make the job harder for whoever comes next.

Bubbling in the toilet usually means you've got a clog. It's getting ready to clog everything up.

Sean, plumbing manager, Wilmington
  1. Clean the stopper

    Pull the sink or tub stopper and clear the hair and soap. That's the cause more often than you'd think.

  2. Plunge it properly

    Use a cup plunger on sinks and tubs, and a flange plunger on toilets. Cover the overflow while you plunge.

  3. Check other drains

    If more than one drain is slow, or a floor drain is backing up, stop. It's likely the main line.

  4. Still slow? Call us

    Tell us which drains are affected and whether water is coming up anywhere.

The right tools

Your tools vs. ours

A plunger and a hardware-store snake have their place. Here's what we bring when they don't cut it.

Your tools

Plunger and hand snake

Fine for a clog right near the drain. But a store-bought snake can't reach far, and it often just pokes a hole through the clog, so it's back in a week.

Our tools

Professional drain equipment

  • Powered drain machines sized for each line, from a bathroom sink to the main sewer line.
  • High-tech drain cameras that show what's actually causing the clog.
  • A camera locator that tracks the camera head from above ground, so we know where the line runs and exactly where the problem is.
  • Hydro jetting for grease and roots, from our Winchester branch.

That's how we clear the clog at the source, not just poke a hole through it.

Prevention

What not to put down your drains

Our managers in all three branches named the same culprits.

“Flushable” wipes

They don't break down. They snag in the line and catch everything else.

Grease and oil

Liquid when it goes down, solid by the time it reaches the main line.

Eggshells and coffee grounds

They settle like sand in the trap and the line.

Hair

A drain cover in the tub and shower saves a lot of calls.

Chemical drain cleaners

Harsh on older pipes, and rarely a fix for a main line clog.

Know your cleanout

Find the sewer cleanout on your property. It's where we clear the main line from.

Sewer backups →
How the visit goes

What happens when you book

The same steps on every visit, so you always know what's next.

  1. You book

    Online or by phone. We tell you the trip fee before we book.

  2. We confirm

    A confirmation, a reminder, then an “on the way” notice.

  3. At your door

    Uniform, ID badge, marked truck, shoe covers and drop cloths.

  4. We find it

    Your plumber finds the cause and explains your options in plain English.

  5. You approve

    A written, flat-rate price, signed before work starts.

  6. Done and cleaned up

    Photos of the finished work come with your invoice.

How pricing works

You see the price before we start.

No surprise bill. You approve a written price first.

Financing on jobs of $500 or more
  1. Trip fee quotedWe tell you the fee when you book, before anyone is sent.
  2. Written priceYour plumber gives you a flat-rate price for the job.
  3. You approveTake a minute, ask questions, then sign off.
  4. We startThe price doesn't go up if the job takes longer.
Clear it or fix it

Clear the clog, or fix the line?

Most clogs just need clearing. When a line keeps clogging, there's usually a reason worth finding.

Plumber clearing a floor drain in a utility room
Most calls

Clear the drain

Sinks, tubs, toilets, floor drains and main lines cleared with the right size drain machine.

We run water to make sure it's flowing before we leave.

Debris pulled from a blocked drain on a tiled floor
When it keeps coming back

Find the cause

Roots, a sag or a broken section won't stay clear for long. A camera inspection shows what's going on.

If the line needs work, see sewer line repair.

What affects the price

  • Which drain, and how far the clog is
  • Main line or a single fixture
  • Access to a cleanout
  • Whether a camera inspection is needed
Drain cleaning reviews

Flowing again, and explained

4.8
★★★★★
3,066 Google reviews · 3 branches
Plumber working at a floor drain
From our Norfolk team
We fished a customer's jewelry out of a drain. They were really excited.
Miles, plumbing technician, Norfolk
158

Google reviews mention our drain cleaning.

87% of them are five-star.

Clogged drain or a slow tub?

Book online in a minute or call your local branch. You'll get a 2-hour arrival window and a written price first.

Find your nearest Powell's branch →

Drain cleaning FAQs

Questions about drain cleaning

Cost, chemicals and what causes clogs.

How much does drain cleaning cost? +
How do plumbers unclog drains? +

Usually with a drain machine, a motorized cable that's fed down the line to break up or pull out the clog. Main lines are cleared from a cleanout with a larger machine. In Winchester, stubborn grease and buildup can also be hydrojetted.

Why do plumbers say not to use Drano? +

Chemical drain cleaners can damage older pipes and fixtures, rarely clear a clog that's far down the line, and leave caustic water sitting in the drain for whoever opens it next. A plunger or a call is safer.

Do baking soda and vinegar unclog drains? +

They can freshen a slow drain, but they won't clear a real clog of hair, grease or wipes. If the drain is still slow after cleaning the stopper and plunging, call us.

Is drain cleaning covered by a warranty? +

No. Drain cleaning clears the clog that's there, but what goes down the drain afterwards is out of our hands. If a line keeps clogging, we'll recommend a camera inspection to find out why.

(540) 665-8196 Book Online