No hot water, a leaking tank or time to upgrade? We repair and install tank, tankless and heat-pump water heaters, with a written price before we start.
Available in: Norfolk, Winchester & Wilmington
Your plumber finds out why the water's cold, tells you whether it's worth repairing, and gives you a written price either way.
We work on gas and electric tank water heaters, tankless units and heat-pump (hybrid) models. We install State, A.O. Smith and Navien, and our trucks carry common parts, so many repairs are done the same day.
When it's time to replace, you get good, better and best options in plain English, and in-home estimates on replacements are free. Financing is available on jobs of $500 or more.
Pick the service that fits, or call and we'll help you decide.
No hot water, not enough, or a leak? Often fixed the same day.
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Same-size swap or an upgrade, with a free in-home estimate.
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Endless hot water and more space. We'll tell you if it suits your home.
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Lower running costs for the right space, sized and installed properly.
Learn more →Both work well. The right one usually comes down to what your home already has.
Regular maintenance helps your equipment last. Blue Duck Club members get an annual whole-home plumbing safety inspection, priority scheduling and 5% off services.
Google reviews mention our water heater work.
93% of them are five-star.
Book online in a minute or call your local branch. You'll get a written price before we start.
Lifespan, no hot water and what to check first.
It varies a lot. Water quality, how much hot water you use and how well it's looked after all make a difference. When yours starts leaking or needs a costly repair, compare the repair price with the cost of a new unit. New models are more efficient, and economical options are available, so replacing can make more sense than you'd think.
For an electric heater, check the breaker and the reset button behind the upper panel. For gas, check that the pilot is lit and the gas valve is on. If it's leaking, turn it off and call us.
An electric water heater can trip its breaker or high-limit reset when the power comes back. Many newer gas units have electronic controls that also need power. Check the breaker and reset, then call us if it's still cold.
A new or drained tank takes a while to heat the full tank, and gas usually recovers faster than electric. If it's taking much longer than it used to, the burner or an element may be failing.
Cold incoming water makes your water heater work harder in winter. Flush the tank to clear sediment, insulate the first few feet…
A water heater heats water for your faucets, showers and appliances. A boiler heats water (or makes steam) that circulates through radiators…
If only the hot water is discolored, the water heater is the likely cause. Brown, red or yellow water usually means rust…
