A spring air conditioning tune-up cleans the coils, flushes the drain line and catches the weak capacitor before it quits on the hottest day. Blue Duck Club members get it included.
Available in: Winchester & Wilmington, and Norfolk from January 2027
Heating and cooling service from our Norfolk branch starts January 1, 2027. Until then, our Norfolk team is here for plumbing, drains, boilers, gas lines, septic and wells. Call the Norfolk office with any questions.
The calls we get on the hottest day of the year are mostly the problems a tune-up catches.
Air conditioning maintenance is a once-a-year check before the cooling season. Your technician cleans the outdoor coil, flushes the condensate drain line, checks the refrigerant, tests the capacitor and electrical parts, and checks the filter and airflow. Dirty filters, dirty coils, clogged drains and weak capacitors are the top causes of summer breakdowns our HVAC managers see.
One of our Winchester HVAC managers puts it simply: drains that aren't flushed regularly cause leaks and shutdowns, and they're easy to prevent. Routine maintenance keeps the system efficient, keeps the bills down and helps it last.
Filter overdueEvery 1 to 3 months
Outdoor coil dirty or blockedCleaned on every visit
Drain line never flushedA common cause of leaks
Bills creeping upLost efficiency
Weak capacitorCaught before it failsEvery visit follows the same checklist, and you get notes on anything we find.
The same steps on every visit, so you always know what's next.
Online or by phone. We tell you the diagnostic fee before we book.
A confirmation, a reminder, then an “on the way” notice.
Your technician introduces themselves. Uniform, ID badge, marked truck, shoe covers.
Not just the part that failed. Then your options, in plain English.
A written, flat-rate price, signed before work starts.
If a part has to be ordered, we tell you when and book the return. Photos come with your invoice.
No surprise bill. You approve a written price first.
Most tune-ups end with a clean bill of health. Our customers tell us they like that we don't go looking for problems.
Coils cleaned, drain flushed, parts tested, and notes on the system's condition.
Nothing's recommended that it doesn't need.
A weak capacitor or a small leak gets a written price to fix. There's no pressure to book it.
Fixing it in spring beats an AC repair in July.
Blue Duck Club members get two seasonal tune-ups a year, one in spring for cooling and one in fall for heating, covering up to two systems, plus priority scheduling and 5% off services.
Keep preventive maintenance on your system. Call when you first notice a difference in how it's running, not when it stops.Jason, general manager, Wilmington
Google reviews mention our HVAC maintenance.
93% of them are five-star.
Beat the first heat wave. Book online or call your local branch.
What's included, how often and whether it's worth it.
Cleaning the outdoor coil, checking the indoor coil and filter, flushing the condensate drain line, checking refrigerant pressures, testing capacitors, contactors and motors, measuring airflow and checking the thermostat. You get notes on anything worth watching.
For most homes, yes. A clean, tested system uses less electricity, catches worn parts before they fail and lasts longer. A tune-up costs far less than an emergency repair on the hottest day of the year.
Every one to three months, more often with pets, allergies or construction dust. A dirty filter makes the system work harder, can freeze the coil and is behind more breakdowns than anything else we see.
Some of it. Change the filter, keep leaves and plants clear of the outdoor unit and make sure the drain line isn't backing up. Leave refrigerant, electrical work and coil cleaning to a technician.
A yearly tune-up cleans coils and drains, checks refrigerant, electrical parts, burners and safety controls, and catches worn parts before they fail.…
Water and HVAC equipment don't mix. A leaky pipe near the air handler, a clogged AC condensate line or a water heater…
Call for AC repair if you have warm air from the vents, weak airflow, grinding or screeching noises, a unit that turns…
