Soggy yard, a water bill that jumped, low pressure or no water at all? We find the problem in your main water line and repair or replace it with our own crews, with a written price first.
Available in: Norfolk, Winchester & Wilmington
Your main water line runs underground from the meter to the house. When it leaks, you pay for every drop.
Water line repair covers the service line from the meter or well to your home. Older galvanized and copper lines corrode, plastic lines crack, and lines can freeze and split in a cold snap. A leak can show up as a soggy patch, a higher bill, low pressure or a sound of running water.
Your plumber finds the problem and explains whether a repair will hold or the line should be replaced, then our crews dig, repair or replace it and test for leaks. We tell you when the water will be off.
Soggy patch that never driesLeak in the line
Water bill jumpedWater escaping somewhere
Low pressure throughout the houseLeak or corroded pipe
No water at allFrozen or broken line
Old galvanized or polybutylene lineDue for replacementTurn off every faucet and appliance, note the meter reading, and don't use any water for an hour. If the meter has moved, water is escaping somewhere. Our Winchester leak detection team can pinpoint it.
The same steps on every visit, so you always know what's next.
We look at the site, the old system and what the job needs.
Explained in plain English, with what each one costs.
A written price, signed before any work starts.
Our own crews and equipment, with the area marked and protected.
Checked before it's covered, and ready for any required inspection.
Backfilled and graded, with photos of the work and your invoice.
No surprise bill. You approve a written price first.
A single leak on a sound line is a repair. An old, corroded line is usually better replaced.
We dig down to the leak, replace the damaged section and test it.
Most repairs are done in a day.
A new line from the meter to the house, run, connected and tested.
In-home estimates on line replacement are free.
Google reviews mention our water line work.
79% of them are five-star.
Book online or call your local branch. You'll get a written price before we start.
Signs, insurance and cost.
In most areas the utility owns the line up to the meter, and the homeowner owns the line from the meter to the house. On a well, the whole line is yours. Your water utility can confirm.
Usually not for wear or age, though some policies offer a service line add-on, and sudden damage may be covered. Check with your insurer. Our photos help with a claim.
After the water's been shut off, a little air is normal. If it keeps happening, it can point to a leak in the service line, or on a well, a problem with the pump or pressure tank.
Sewer and water line replacements are done to code by our own licensed crews and covered by a 1-year warranty. Repairs carry a 30-day labor warranty, and manufacturer warranties on new parts pass through to you.
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