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About Powell's · Wilmington, NC

Batts Heating & Air, now Powell’s. Cape Fear comfort since 2008.

Our Wilmington branch began in 2008 as Batts Heating & Air Conditioning and joined Powell's in 2023. Same crews, same care, and now plumbing too, all from our shop on Marguerite Drive.

Powell's Wilmington technician with two newly installed outdoor units
Our story

Batts Heating & Air in 2008. Powell's today.

Batts Heating & Air Conditioning started in Wilmington in 2008 and spent the next fifteen years keeping Cape Fear homes cool through long, humid summers. In 2023 it joined Powell's.

The crews stayed, and the branch added plumbing. Today 18 people and 14 trucks cover Wilmington, Leland, Hampstead and the beaches, from new builds to homes that have had the same heat pump for twenty years.

Many local builders have used this team for years, and the branch is a member of the Wilmington Cape Fear Home Builders Association.

  1. 2008Batts Heating & Air Conditioning opens in Wilmington.
  2. 2023Joins Powell's. Same crews, same phone, and plumbing added.
  3. Today18 people and 14 trucks on the Cape Fear coast.
The team

The people behind the Wilmington trucks

Local people, in uniform, who live and work in the same towns they serve.

Powell's Wilmington technician installing an air handler in an attic
Air handler install
Powell's Wilmington HVAC technician servicing an outdoor condenser
Tuning up a condenser
Powell's technician working on ductwork in an attic
Up in the attic
Powell's technician beside two new condensers
New system, set and level
Powell's technician working in a home under construction
Building it right
Powell's truck at a Wilmington job site
On the way

Real photos from our crews.

Meet the team

Who you'll talk to in Wilmington

General manager

Jason

Eighteen years with the branch, from Batts Heating & Air through to Powell's, working his way up from technician to service manager to general manager. He once stayed late to thaw an elderly couple's frozen heat pump on a cold winter night.

“We show up when we say, and we price it before we start.”
Plumbing manager

Sean

Leads the plumbing side the branch added after joining Powell's.

“Bubbling in the toilet usually means you've got a clog.”
What sets us apart

Why the Cape Fear coast calls Powell's

Built for humid summers

Heat pumps and AC here run most of the year. Our technicians know what salt air and humidity do to coils, and how to keep a system running through August.

Builders' HVAC company

Many local builders have used this crew for years, and new homeowners keep calling us long after closing.

Plumbing too, now

Since joining Powell's, the branch handles plumbing, drains and water heaters as well as heating and cooling.

Want to work with this crew?

We hire licensed plumbers and HVAC technicians, and we train people who are new to the trades. No resume? Just call the Wilmington office. See careers at Powell's

Need a hand in Wilmington?

Call the local office, or book online any time.

Your local branch: Powell's Wilmington, NC →

(540) 665-8196 Book Online