★ 3,066 Google reviews
Boilers & radiators in Norfolk & Winchester

Boiler repair for older homes and the radiators that heat them.

No heat, a boiler that keeps shutting off, or radiators that knock and stay cold? We repair and service hot-water and combi boilers, radiators and steam lines, including the old ones other companies won't touch.

Available in: Norfolk & Winchester

Hot-water boiler with expansion tank in a basement ready for boiler repair
Boilers & radiators

“Nobody else will work on a boiler this old.”

We hear it a lot, especially in Norfolk's older neighborhoods. It's the kind of job we like.

Boiler repair covers the burner, controls, circulator pumps, expansion tanks, valves and the radiators themselves. Common calls are a boiler that keeps turning off, radiators that stay cold at the top, banging pipes, low pressure and leaks at valves.

Our Norfolk branch works on older homes with cast iron radiators and hydronic baseboard heat all the time. In Norfolk we repair hot-water boilers and their piping, plus steam lines and radiators, though not steam boilers themselves. Our Winchester team repairs steam boilers too. Your technician explains what's wrong, whether a repair will hold, and the price in writing before any work starts.

Every repair is done to code and to the manufacturer's specifications by trained, licensed HVAC technicians, backed by a 30-day labor warranty plus the manufacturer's parts warranty.

  • No heat or not enoughBurner, pump or controls
  • Boiler keeps turning offPressure, flame or limit
  • Banging or knocking pipesSteam trap or water level
  • Leaking radiator valveRepack or replace
  • Pressure too high or too lowExpansion tank or fill valve
  • Boiler also heats your waterCombi and indirect systems
Know your system

Steam, hot-water or combi?

Most homes with radiators have one of these. Your technician will tell you which, and how to look after it.

Steam

Steam boilers

Common in older homes. The boiler makes steam that rises to cast iron radiators. Knocking pipes and uneven heat are the usual complaints. Our Winchester team repairs steam boilers, and in Norfolk we work on the steam lines and radiators.

Hot water

Hydronic boilers

Hot water is pumped through radiators or baseboard. Pumps, expansion tanks and air in the lines cause most problems.

Combi

Combi boilers

One wall-mounted unit for the heat and the hot water, saving space. We service and repair Navien combi boilers.

How the visit goes

What happens when you book

The same steps on every visit, so you always know what's next.

  1. You book

    Online or by phone. We tell you the diagnostic fee before we book.

  2. We confirm

    A confirmation, a reminder, then an “on the way” notice.

  3. At your door

    Your technician introduces themselves. Uniform, ID badge, marked truck, shoe covers.

  4. We test the whole system

    Not just the part that failed. Then your options, in plain English.

  5. You approve

    A written, flat-rate price, signed before work starts.

  6. Fixed and checked

    If a part has to be ordered, we tell you when and book the return. Photos come with your invoice.

How pricing works

You see the price before we start.

No surprise bill. You approve a written price first.

Financing on jobs of $500 or more
  1. Diagnostic fee quotedWe tell you the fee when you book, before anyone is sent.
  2. Written priceYour technician gives you a flat-rate price for the repair.
  3. You approveTake a minute, ask questions, then sign off.
  4. We startThe price doesn't go up if the job takes longer.
Repair or replace

Keep the radiators. Fix the boiler.

A well-kept boiler can heat a home for a very long time. When it's done, we'll explain the replacement options.

Cast iron radiator and valve in an older home
Most calls

Repair and service

Burners, controls, pumps, expansion tanks, valves and radiator leaks are repaired.

Stuck radiator valves can be replaced, or upgraded to thermostatic valves for room-by-room control.

Older cast iron boiler with flue piping in a basement
Cracked or worn out

Replace the boiler

A cracked section or a boiler near the end of its life is usually better replaced than patched.

A new high-efficiency or combi boiler can also give you hot water from the same unit.

What affects the price

  • Steam, hot-water or combi
  • Which part failed, and whether it's in stock
  • The age and condition of the boiler
  • Repair, upgrade or a replacement

Boiler or furnace: what's the difference?

A furnace heats air and blows it through ducts. A boiler heats water or makes steam and sends it through pipes to radiators or baseboard, giving quiet, even heat with no drafts. Many homeowners with radiators are told to rip them out. Often, you don't have to.

Boiler reviews

Old boilers, warm homes

4.8
★★★★★
3,066 Google reviews · 3 branches
Combi boiler with new piping and expansion tank
From our Norfolk team
Right before Christmas a customer's boiler died. It ran both the heat and the hot water, so we set the family up with a temporary water heater and electric heaters until it was fixed.
Mark, general manager, Norfolk
15

Google reviews mention our boiler and radiator work.

Every one of them is five-star.

Boiler acting up, or radiators gone cold?

Book online or call your local branch. You'll get a written price before we start.

Find your nearest Powell's branch →

Boiler FAQs

Questions about boilers and radiators

Cost, common problems and how they work.

How much does boiler repair cost? +
Is boiler repair plumbing or HVAC? +

Both, really. A boiler is a heating system, but it runs on water, pipes, pumps and valves. Our technicians handle the whole thing, from the burner and controls to the radiators and piping.

Why does my boiler keep turning off? +

Common causes are low water pressure, a dirty or failing flame sensor, a tripped limit or overheat control, a failing circulator pump, or a blocked vent. If it keeps happening, don't keep resetting it. Have it checked.

What is done during boiler service? +

The burner is cleaned and tested, the safety controls, pressure relief valve and expansion tank are checked, the water level or pressure is set, and the venting is inspected. On steam systems we also check the sight glass and low-water cutoff.

Can a cracked boiler be fixed? +

Usually not in a way that lasts. A cracked heat exchanger or section leaks and can be unsafe, so replacement is normally the right call. We'll show you what we found and give you the options.

(540) 665-8196 Book Online