★ 3,066 Google reviews
Commercial plumbing in Norfolk, Winchester & Wilmington

A commercial plumber that works around your business.

Restroom out of order, a leak through the ceiling tiles or no hot water before the lunch rush? Our licensed, insured commercial plumbers fix it with as little disruption as possible, and send photos of the work with your invoice.

Available in: Norfolk, Winchester & Wilmington

Powell's commercial plumber servicing a urinal flush valve in a commercial restroom
Commercial plumbing

“The men's room is out of order, and we open in an hour.”

In a business, a plumbing problem is a customer problem. You need it fixed fast, with nothing left behind for your staff to clean up.

Powell's handles commercial plumbing for restaurants, offices, stores, schools, churches, healthcare buildings, hotels and warehouses across Hampton Roads, the Shenandoah Valley and the Cape Fear coast. Our commercial plumbers repair and replace fixtures, water heaters, valves, supply lines and drains, and run new lines for build-outs and renovations.

Every customer-facing crew member is background-checked and drug-tested. They arrive in marked trucks with the common parts on board and work around your hours. You get a written price before work starts, and photos of the problem and the finished job come with the invoice, so you have a record for owners, landlords or insurance.

  • Flush valves, toilets and urinalsRestrooms back in service
  • Commercial water heatersRepair or replace
  • Backflow testing and repairKept current →
  • Sewage ejector and sump pumpsRepaired or replaced
  • Gas lines for kitchen equipmentRun and tested →
  • Leaks, burst pipes and repipingFound and fixed
What we work on

Commercial plumbing services, start to finish

From a single flush valve to a full restroom build-out.

Restrooms and fixtures

Flush valves, urinals, ADA toilets, faucets, hand sinks, mop sinks and drinking fountains, repaired or replaced.

Safety and code

Eyewash stations, backflow preventers and testing, and shut-off valves that actually shut off.

Water heaters and lines

Commercial tank and tankless water heaters, supply lines, leaks and repiping, plus gas lines for kitchen equipment.

Build-outs and renovations

New restrooms, break rooms, lab and classroom sinks, and tenant fit-outs, plumbed to code and ready for inspection.

Credentials

Licensed for the work your building needs

The licenses and insurance a facility manager or general contractor asks about, at every branch.

Virginia

Class A Contractor

Held by our Winchester branch. Covers plumbing, HVAC, gas fitting, alternative septic systems, water well pumps and heavy highway work.

Virginia

Gas and plumbing contractor

Held by our Norfolk branch, for plumbing and gas work across Hampton Roads.

North Carolina

Plumbing and HVAC contractor

Held by our Wilmington branch, for plumbing, heating and cooling on the Cape Fear coast.

West Virginia

Contractor license and certified crews

Held by our Winchester branch, along with team certifications as a master plumber, sewage system installers, a pump installer and an HVAC technician.

  • Licensed and insured at every branch
  • Background-checked, drug-tested customer-facing crews
  • 65 people, 60 trucks across three branches
  • Since 1989 in Winchester
Before we arrive

Leak or backup at your business? Do this first.

A few minutes now limits the damage, and helps our plumber get straight to work.

  1. Shut off the water

    Close the fixture's shut-off valve, or the main if you can't stop it. Know where your building's main is before you need it.

  2. Close off the area

    Put up a sign, mop what you can and keep staff and customers away from water near outlets or equipment.

  3. Tell us the site details

    The address, who to meet, your hours, where to park and any PO or work order number.

  4. Take a few photos

    They help us bring the right parts, and they're useful for your insurance or landlord.

How a commercial call works

What happens when you call

The same steps on every job, so your team knows what to expect.

  1. You call or book

    Tell us the site, the problem and who to meet. We quote the trip fee before we book.

  2. We confirm

    A confirmation, then a call or an “on the way” notice before we arrive.

  3. On site

    Uniform, ID badge and a marked truck. We check in with your manager and work around your customers.

  4. We find it

    The cause, explained in plain English, with your options.

  5. You approve

    A written price before work starts. Larger jobs get a written commercial estimate.

  6. Done and documented

    Photos of the problem and the finished work come with your invoice.

How pricing works

Know the price before we start.

Written prices, photos with every invoice and invoice terms for approved commercial accounts.

  1. Trip fee quotedWe tell you the fee before anyone is sent.
  2. Written priceFlat-rate for repairs, and a written estimate or bid for larger work.
  3. You approveNothing starts until you sign off.
  4. Invoice termsFor approved commercial accounts, with photos attached.
Repair or replace

Fix it now, or plan the replacement?

We'll tell you what makes sense for your building and your budget, and schedule bigger work for when you're closed.

Commercial toilet flush valve being repaired
Repair

Back in service today

Most fixture, valve and water heater problems are repairs, often done the same visit when the parts are on the truck.

New eyewash station and utility sink installed in a commercial building
Replace

Planned around your hours

Old fixtures, failing water heaters and corroded lines often cost more to keep fixing than to replace.

We schedule it early, late or on a closed day.

What affects the price

  • Fixture or equipment type and age
  • Access and working hours
  • Parts and code requirements
  • After-hours or weekend scheduling
Commercial plumbing reviews

What businesses say about our plumbers

4.8
★★★★★
3,066 Google reviews · 3 branches
From a property manager
“I use Powell's at Carolina Beach Realty. I have nothing but good things to say about them. Very responsive. They have great communication. They even offer helpful suggestions outside the scope of their current jobs for us.”
Anthony, Carolina Beach Realty · Wilmington
3,066

Google reviews across our three branches.

93% of them are five-star.

Plumbing problem at your business?

Call your local branch, or book a service call online.

Find your nearest Powell's branch →

Commercial plumbing FAQs

Questions from business owners and facility managers

After-hours calls, billing and credentials.

Do you offer after-hours commercial plumbing? +

After-hours coverage depends on the branch and the trade, so call your local branch and we'll tell you how soon we can get there. Any after-hours fee is quoted before anyone is dispatched. Planned work can be booked early, late or on a day you're closed.

Do you offer invoice terms for businesses? +

Yes. Invoice terms are available for approved commercial accounts. Every invoice comes with photos of the problem and the finished work, so it's easy to approve, file and pass on to owners or tenants.

Are you licensed and insured for commercial work? +

Yes. Every branch is licensed and insured. Our Winchester branch holds a Virginia Class A Contractor license covering plumbing, HVAC, gas fitting, alternative septic systems and well pumps, plus a West Virginia contractor license. Norfolk holds a Virginia gas and plumbing license, and Wilmington a North Carolina plumbing and HVAC license.

Customer-facing staff at every branch are background-checked and drug-tested.

Can you work outside business hours so we don't have to close? +

Yes. Planned work like fixture replacements, water heater changes and repiping can be scheduled early, late or on a day you're closed, so customers and staff aren't disrupted. Ask when you book.

What areas do you serve? +
(540) 665-8196 Book Online