★ 3,066 Google reviews
Commercial drain cleaning in Norfolk, Winchester & Wilmington

Commercial drain cleaning and kitchen drains that keep flowing.

Floor drains backing up or a slow prep sink? We clear commercial kitchen lines, repair what's causing the backup, and work around your service.

Available in: Norfolk, Winchester & Wilmington

Powell's plumber working on a floor drain in a commercial kitchen
Commercial drain cleaning

“The floor drains are backing up, and dinner service starts at five.”

In a commercial kitchen, grease is the enemy. It cools, hardens and narrows the line until the drains back up.

Commercial drain cleaning covers kitchen sinks, floor drains, floor sinks, mop sinks and restroom lines, all the way to the main sewer line. Grease traps and interceptors catch fats, oils and grease before they reach the sewer, but only when they're pumped on schedule and working properly.

Our plumbers clear the line with the right drain machine and run a drain camera when a clog keeps coming back. In Wilmington, we also repair and install grease traps, including the lid, baffles and the lines in and out. In Winchester, hydro jetting scours grease off the pipe walls so the line stays clear longer.

  • Floor drains backing upGrease in the line
  • Slow prep or three-compartment sinkKitchen branch line
  • Grease trap smells or overflowsLines in or out blocked
  • Several drains backing up at onceLikely the main line
  • Restroom lines cloggedWipes and paper
  • Same clog every few weeksCamera it first →
What we do

Drain cleaning, grease trap repair, and who pumps the trap

We clear and repair the lines. Pumping and hauling grease waste is done by a licensed grease hauler.

All branches

Commercial drain cleaning

Kitchen sinks, floor drains, floor sinks, mop sinks, restroom lines and the main line, cleared and tested with running water.

Wilmington

Grease trap repair & installation

Broken baffles, cracked lids, leaking or blocked inlet and outlet lines, and new grease traps installed.

Pumping

Pumping is done by a hauler

We don't pump, haul or clean grease traps and interceptors. Your grease hauler keeps them on schedule; we keep the lines flowing.

Tips from your restaurant plumber

Keep the kitchen drains flowing between visits.

Most kitchen backups start with what goes down the sink. A few habits make a big difference.

  1. Scrape, then rinse

    Scrape plates and pans into the trash before they hit the sink. Food solids fill a grease trap fast.

  2. Never pour grease or fryer oil

    Collect it for your rendering company. Hot grease turns solid a few feet down the line.

  3. Keep strainers in every drain

    Floor drains and sinks catch less food and debris with a strainer in place.

  4. Keep the trap pumped on schedule

    A full trap pushes grease down the line. Book your hauler before it fills about a quarter of the way.

How a commercial call works

What happens when you call

We work around your service, before you open or after you close when we can.

  1. You call or book

    Tell us the site, the problem and who to meet. We quote the trip fee before we book.

  2. We confirm

    A confirmation, then a call or an “on the way” notice before we arrive.

  3. On site

    Uniform, ID badge and a marked truck. We check in with your manager and work around your customers.

  4. We find it

    The cause, explained in plain English, with your options.

  5. You approve

    A written price before work starts. Larger jobs get a written commercial estimate.

  6. Done and documented

    Photos of the problem and the finished work come with your invoice.

How pricing works

Know the price before we start.

Written prices, photos with every invoice and invoice terms for approved commercial accounts.

  1. Trip fee quotedWe tell you the fee before anyone is sent.
  2. Written priceFlat-rate for repairs, and a written estimate or bid for larger work.
  3. You approveNothing starts until you sign off.
  4. Invoice termsFor approved commercial accounts, with photos attached.
Clear it or fix it

Clear the clog, or fix what's causing it?

If a line keeps backing up, something is causing it. We'll show you what.

Commercial kitchen sink with a pre-rinse sprayer
Clear

Back up and running

Most kitchen backups are grease and food in the line. We clear it, test it with running water and get you back to service.

Grease trap access cover in a commercial kitchen floor
Repair

Fix the cause

Broken baffles, a cracked lid, or a sagging or damaged line keep causing backups.

We camera the line, then repair or replace what's failing, scheduled around your hours.

What affects the price

  • Where the clog is, and how far down the line
  • Access and kitchen hours
  • Camera inspection needed
  • Repairs to the line or trap
Commercial drain reviews

Back up and running, fast

4.8
★★★★★
3,066 Google reviews · 3 branches
From a property manager
“I use Powell's at Carolina Beach Realty. I have nothing but good things to say about them. Very responsive. They have great communication. They even offer helpful suggestions outside the scope of their current jobs for us.”
Anthony, Carolina Beach Realty · Wilmington
3,066

Google reviews across our three branches.

93% of them are five-star.

Kitchen drains backing up?

Call your local branch. We'll work around your service.

Find your nearest Powell's branch →

Commercial drain FAQs

Questions from restaurants and commercial kitchens

Timing, grease traps and what we do.

Do you pump or clean grease traps? +

No. We don't pump, haul or clean grease traps or interceptors; a licensed grease hauler does that. We clear the kitchen drain lines, and our Wilmington branch repairs and installs grease traps.

Can you clean drains before or after service? +

Yes. Tell us your hours when you book, and we'll schedule around them when we can. For an urgent backup, call your local branch and we'll tell you how soon we can get there.

Do you hydro jet commercial kitchen lines? +

Hydro jetting is offered by our Winchester branch. In Norfolk and Wilmington, our plumbers clear kitchen lines with drain machines and can inspect them with a camera.

What's the difference between a grease trap and a grease interceptor? +

A grease trap is a smaller unit near the sink, usually indoors, that needs pumping often. A grease interceptor is a large in-ground tank, usually outside, that holds more and is pumped less often.

Do you give us records for our files? +

Every invoice lists what we did and includes photos, which you can keep with your maintenance records.

Can you be our restaurant plumber for the whole kitchen? +

Yes. Beyond drains, our plumbers fix kitchen and hand sinks, pre-rinse sprayers, water heaters, gas lines to cooking equipment and restroom fixtures. See commercial plumbing.

(540) 665-8196 Book Online