★ 3,066 Google reviews
Commercial heating & cooling in Winchester, Wilmington & Norfolk

Commercial HVAC that keeps staff and customers comfortable.

Rooftop unit down, an office that's too hot by noon or a dining room that can't keep up? Our licensed HVAC technicians repair, replace and install commercial heating and cooling, with the work scheduled around your business.

Available in: Winchester & Wilmington, and Norfolk from January 2027

Powell's HVAC technician servicing a commercial rooftop unit
Commercial HVAC

“The rooftop unit quit, and the office is 84 degrees.”

When the heat or the AC goes out at a business, staff can't work and customers don't stay.

Commercial HVAC covers the heating, cooling and ventilation in offices, stores, restaurants, churches, warehouses and multi-unit rentals: packaged rooftop units, split systems, heat pumps, ductless systems, exhaust fans, and the ductwork and controls that tie them together.

Our commercial HVAC technicians find the cause, explain it in plain English and give you a written price before any work starts. For replacements and new installs, you get a written commercial estimate, and we bid on contract work.

  • Rooftop unit not cooling or heatingRepair or replace
  • Dirty coils and filtersAirflow and efficiency
  • Failed capacitors and motorsCommon repairs
  • Refrigerant leaksFound and repaired
  • Hot and cold spotsDuctwork and balance
  • No maintenance planStart one →
What we work on

Commercial heating and cooling systems we service

Repair, replacement and new installation, from one rooftop unit to a full build-out.

Rooftop units

Packaged rooftop units repaired, replaced and installed, with the old unit removed and the new one connected and started up.

Split systems and heat pumps

Condensers, air handlers and heat pumps for offices, stores and multi-unit buildings.

Ductwork and ventilation

New duct runs for build-outs, duct repairs, rooftop exhaust fans and make-up air units for commercial kitchens.

Ductless systems

Mini-splits for server rooms, offices and additions that the main system can't reach.

How a commercial call works

What happens when you call

The same steps on every job, so your team knows what to expect.

  1. You call or book

    Tell us the site, the problem and who to meet. We quote the trip fee before we book.

  2. We confirm

    A confirmation, then a call or an “on the way” notice before we arrive.

  3. On site

    Uniform, ID badge and a marked truck. We check in with your manager and work around your customers.

  4. We find it

    The cause, explained in plain English, with your options.

  5. You approve

    A written price before work starts. Larger jobs get a written commercial estimate.

  6. Done and documented

    Photos of the problem and the finished work come with your invoice.

How pricing works

Know the price before we start.

Written prices, photos with every invoice and invoice terms for approved commercial accounts.

  1. Trip fee quotedWe tell you the fee before anyone is sent.
  2. Written priceFlat-rate for repairs, and a written estimate or bid for larger work.
  3. You approveNothing starts until you sign off.
  4. Invoice termsFor approved commercial accounts, with photos attached.
Repair or replace

Repair the unit, or replace it?

Your technician gives you the honest numbers on both.

Row of commercial condensers on a flat roof
Repair

Most failures are a part

A capacitor, motor, contactor or a refrigerant leak. Usually fixed in one visit when the part is on the truck.

Commercial ductwork running through an open ceiling
Replace

Planned for a quiet day

Older units that keep failing, use phased-out refrigerant or cost too much to run are usually better replaced.

You get a written commercial estimate first.

What affects the price

  • Unit type, size and age
  • Roof access and equipment lifting
  • Ductwork and controls
  • Working hours and scheduling
Commercial HVAC reviews

What building owners and managers say

4.8
★★★★★
3,066 Google reviews · 3 branches
From a property manager
“I use Powell's at Carolina Beach Realty. I have nothing but good things to say about them. Very responsive. They have great communication. They even offer helpful suggestions outside the scope of their current jobs for us.”
Anthony, Carolina Beach Realty · Wilmington
3,066

Google reviews across our three branches.

93% of them are five-star.

Rooftop unit down?

Call your local branch, or book a service call online.

Find your nearest Powell's branch →

Commercial HVAC FAQs

Questions about commercial heating and cooling

Rooftop units, bids and after-hours calls.

Do you repair commercial rooftop units? +

Yes. Our technicians repair, replace and install packaged rooftop units, split systems and heat pumps for businesses in Winchester and Wilmington. Norfolk heating and cooling service starts January 1, 2027.

Do you bid on commercial HVAC projects? +

Yes. We provide written commercial estimates and bid on contract work, from a single replacement to a tenant build-out. Call your branch to talk through the plans.

Do you offer after-hours commercial HVAC service? +

Yes, for commercial customers in Winchester and Wilmington. Any after-hours fee is quoted before anyone is dispatched.

Should we put our building on a maintenance plan? +

If your business depends on its heating and cooling, yes. Scheduled visits catch dirty coils, clogged drains and weak parts before they shut you down. See commercial HVAC maintenance plans.

Are you licensed and insured for commercial work? +

Yes. Every branch is licensed and insured. Our Winchester branch holds a Virginia Class A Contractor license covering plumbing, HVAC, gas fitting, alternative septic systems and well pumps, plus a West Virginia contractor license. Norfolk holds a Virginia gas and plumbing license, and Wilmington a North Carolina plumbing and HVAC license.

Customer-facing staff at every branch are background-checked and drug-tested.

(540) 665-8196 Book Online