A fall tune-up catches the worn igniter, the dirty sensor and the clogged filter before they leave you without heat. Blue Duck Club members get it included.
Available in: Winchester & Wilmington, and Norfolk from January 2027
Heating and cooling service from our Norfolk branch starts January 1, 2027. Until then, our Norfolk team is here for plumbing, drains, boilers, gas lines, septic and wells. Call the Norfolk office with any questions.
The furnace that worked fine last winter is the one that fails on the first cold night.
Furnace maintenance is a once-a-year check before the heating season. Your technician cleans and tests the parts that wear: the burners, igniter and flame sensor, the blower, the safety controls and the filter. Small problems get caught while they're cheap to fix.
Our HVAC managers in Winchester and Wilmington give homeowners the same advice: keep up with preventive maintenance and change your filters. Dirty filters are behind more breakdowns than anything else we see.
Filter gray or overdueChange it every 1 to 3 months
Heating bill creeping upLost efficiency
New noises at start-upWorth a look now
Yellow or flickering flameBurner needs cleaning
Uneven heat between roomsAirflow checkEvery visit follows the same checklist, and you get notes on anything we find.
The same steps on every visit, so you always know what's next.
Online or by phone. We tell you the diagnostic fee before we book.
A confirmation, a reminder, then an “on the way” notice.
Your technician introduces themselves. Uniform, ID badge, marked truck, shoe covers.
Not just the part that failed. Then your options, in plain English.
A written, flat-rate price, signed before work starts.
If a part has to be ordered, we tell you when and book the return. Photos come with your invoice.
No surprise bill. You approve a written price first.
Most tune-ups end with a clean bill of health. When they don't, you'll know before winter does.
Your furnace is cleaned, adjusted and tested, and you get notes on its condition.
Nothing's recommended that it doesn't need.
Worn parts get a written price to repair. There's no pressure to book it.
Fixing it in the fall beats a no-heat call in January.
Blue Duck Club members get two seasonal tune-ups a year, one in spring for cooling and one in fall for heating, covering up to two systems, plus priority scheduling and 5% off services.
Google reviews mention our heating and cooling work.
93% of them are five-star.
Get ahead of the cold. Book online or call your local branch.
How often, what it covers and what it costs.
Once a year, ideally in early fall before you need the heat. Heat pumps and air conditioners get their own check in spring. Blue Duck Club members get both visits included.
Cleaning and testing the burners, igniter and flame sensor, checking the blower, filter and airflow, testing the safety switches, inspecting the venting and checking the thermostat. You get notes on anything worth watching.
Pets, renovation dust, a lot of foot traffic or leaky return ducts can load a filter quickly. Check it monthly in winter. If it's gray within a few weeks, ask us to look at the ductwork and filtration.
For most homes, yes. A tune-up keeps the furnace efficient, catches worn parts before they fail and helps it last. It also gives you a chance to plan a repair rather than face one on the coldest night of the year.
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