Tankless vs. conventional water heaters: what's the difference?
A tank water heater keeps 40 to 80 gallons hot and ready, costs less up front and is simple to replace. A…
A hybrid water heater pulls heat from the air around it instead of making it all with electricity. In the right space, it costs much less to run.
Available in: Norfolk, Winchester & Wilmington

Electric tank on its way out? That's the best time to switch to a hybrid.
A heat pump water heater works like a refrigerator in reverse. It moves heat from the surrounding air into the water, and switches to its electric elements when demand is high. That makes it much cheaper to run than a standard electric tank.
You get lower electric bills, and in a garage or basement it cools and dries the room around it, a real bonus in humid Norfolk and Wilmington summers. It needs the right spot: enough room air, a condensate drain and a space that stays above freezing. Your plumber checks the space and tells you honestly whether it's a good fit.
The same steps on every visit, so you always know what's next.
Online or by phone. We tell you the trip fee before we book.
A confirmation, a reminder, then an “on the way” notice.
Uniform, ID badge, marked truck, shoe covers and drop cloths.
Your plumber finds the cause and explains your options in plain English.
A written, flat-rate price, signed before work starts.
Photos of the finished work come with your invoice.
No surprise bill. You approve a written price first.
It's a great choice in the right space, and the wrong one in a small closet.
Plenty of surrounding air, a spot for the condensate drain and room for a taller tank.
You'll see the lowest running costs here.
Tight closets starve it of air, and very cold spaces cut its efficiency.
We'll suggest a standard tank or a tankless unit instead.
Google reviews across our three local branches.
93% of them are five-star.
Book a free in-home estimate. We'll check the space and give you options.
How they work, cost and downsides.
It's an electric tank water heater with a small heat pump on top. The heat pump moves heat from the surrounding air into the water, and the electric elements kick in when you need extra hot water fast.
It depends on the tank size and what the space needs, like a condensate drain. In-home estimates are free, and you get a written price before any work starts. Financing is available on jobs of $500 or more.
Enough surrounding air, a condensate drain, a space that stays above freezing and an existing electrical supply. Your plumber checks all of it during the estimate.
Higher upfront cost than a standard tank, a fan noise similar to a dehumidifier, and it cools the room it's in. It also isn't a fit for small closets.
A heat pump water heater uses far less electricity than a standard electric tank, so it costs less to run over time. A standard electric tank costs less up front and fits in more places.

A tank water heater keeps 40 to 80 gallons hot and ready, costs less up front and is simple to replace. A…

Switching to tankless usually means upsizing the gas line or adding electrical capacity, new venting, and mounting the unit on a wall.…

Cold incoming water makes your water heater work harder in winter. Flush the tank to clear sediment, insulate the first few feet…