★ 3,066 Google reviews
Local plumbers in Norfolk, Winchester & Wilmington

Heat pump water heater installation for lower running costs.

A hybrid water heater pulls heat from the air around it instead of making it all with electricity. In the right space, it costs much less to run.

Available in: Norfolk, Winchester & Wilmington

Heat pump hybrid water heater installed in a utility room
Heat-pump water heaters

“Our electric bill is high, and the water heater is due anyway.”

Electric tank on its way out? That's the best time to switch to a hybrid.

A heat pump water heater works like a refrigerator in reverse. It moves heat from the surrounding air into the water, and switches to its electric elements when demand is high. That makes it much cheaper to run than a standard electric tank.

You get lower electric bills, and in a garage or basement it cools and dries the room around it, a real bonus in humid Norfolk and Wilmington summers. It needs the right spot: enough room air, a condensate drain and a space that stays above freezing. Your plumber checks the space and tells you honestly whether it's a good fit.

  • High electric billsUses much less electricity
  • Electric tank due for replacementA good time to switch
  • Garage, basement or utility roomNeeds room air
  • Condensate drainWe plan for it
  • Cools and dries the roomA bonus in humid summers
How the visit goes

What happens when you book

The same steps on every visit, so you always know what's next.

  1. You book

    Online or by phone. We tell you the trip fee before we book.

  2. We confirm

    A confirmation, a reminder, then an “on the way” notice.

  3. At your door

    Uniform, ID badge, marked truck, shoe covers and drop cloths.

  4. We find it

    Your plumber finds the cause and explains your options in plain English.

  5. You approve

    A written, flat-rate price, signed before work starts.

  6. Done and cleaned up

    Photos of the finished work come with your invoice.

How pricing works

You see the price before we start.

No surprise bill. You approve a written price first.

Financing on jobs of $500 or more
  1. Trip fee quotedWe tell you the fee when you book, before anyone is sent.
  2. Written priceYour plumber gives you a flat-rate price for the job.
  3. You approveTake a minute, ask questions, then sign off.
  4. We startThe price doesn't go up if the job takes longer.
Is it a fit?

When a heat pump water heater makes sense.

It's a great choice in the right space, and the wrong one in a small closet.

Good fit

Garage, basement or large room

Plenty of surrounding air, a spot for the condensate drain and room for a taller tank.

You'll see the lowest running costs here.

Not a fit

Small closet or cold space

Tight closets starve it of air, and very cold spaces cut its efficiency.

We'll suggest a standard tank or a tankless unit instead.

What affects the price

  • Tank size you need
  • Space, airflow and condensate drain
  • Electrical connection already in place
  • Removing the old heater
Water heater reviews

What homeowners say about our plumbers

4.8
★★★★★
3,066 Google reviews · 3 branches
3,066

Google reviews across our three local branches.

93% of them are five-star.

Is a hybrid water heater right for you?

Book a free in-home estimate. We'll check the space and give you options.

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Heat-pump water heater FAQs

Questions about heat pump water heaters

How they work, cost and downsides.

What is a heat pump hybrid water heater? +

It's an electric tank water heater with a small heat pump on top. The heat pump moves heat from the surrounding air into the water, and the electric elements kick in when you need extra hot water fast.

How much does a heat pump water heater cost to install? +

It depends on the tank size and what the space needs, like a condensate drain. In-home estimates are free, and you get a written price before any work starts. Financing is available on jobs of $500 or more.

What do you need to install a heat pump water heater? +

Enough surrounding air, a condensate drain, a space that stays above freezing and an existing electrical supply. Your plumber checks all of it during the estimate.

What are the downsides of a heat pump water heater? +

Higher upfront cost than a standard tank, a fan noise similar to a dehumidifier, and it cools the room it's in. It also isn't a fit for small closets.

Heat pump water heater vs. electric: which is better? +

A heat pump water heater uses far less electricity than a standard electric tank, so it costs less to run over time. A standard electric tank costs less up front and fits in more places.

(540) 665-8196 Book Online