★ 3,066 Google reviews
Local plumbers in Norfolk, Winchester & Wilmington

Water heater replacement, priced before we start.

Same-size swap or an upgrade? We install gas and electric water heaters from State, A.O. Smith and Navien, with a free in-home estimate and financing available.

Available in: Norfolk, Winchester & Wilmington

New State water heater installed with an expansion tank
Water heater replacement

“Our water heater is 14 years old and it just started leaking.”

A leak at a fitting or valve can sometimes be fixed. On a 14-year-old tank, a new, more efficient unit usually makes more sense.

Water heater replacement covers removing the old heater, installing the new one to code with the right venting, valves and connections, and testing it. Your plumber checks whether you need an expansion tank or other updates and tells you up front.

New models are more efficient, and economical options are available, so the savings on running costs help offset the price. You get good, better and best options, in-home estimates on replacements are free, and financing is available. We install State, A.O. Smith and Navien.

  • Tank leakingTime to replace
  • Older heater needing a costly repairCompare repair vs. new
  • Not enough hot waterSize up or go tankless
  • High energy billsConsider a more efficient model
  • Want endless hot waterTankless options →
  • Expansion tank neededWe'll tell you if it is
How the visit goes

What happens when you book

The same steps on every visit, so you always know what's next.

  1. You book

    Online or by phone. We tell you the trip fee before we book.

  2. We confirm

    A confirmation, a reminder, then an “on the way” notice.

  3. At your door

    Uniform, ID badge, marked truck, shoe covers and drop cloths.

  4. We find it

    Your plumber finds the cause and explains your options in plain English.

  5. You approve

    A written, flat-rate price, signed before work starts.

  6. Done and cleaned up

    Photos of the finished work come with your invoice.

How pricing works

You see the price before we start.

No surprise bill. You approve a written price first.

Financing on jobs of $500 or more
  1. Trip fee quotedWe tell you the fee when you book, before anyone is sent.
  2. Written priceYour plumber gives you a flat-rate price for the job.
  3. You approveTake a minute, ask questions, then sign off.
  4. We startThe price doesn't go up if the job takes longer.
Your options

Same again, or an upgrade?

Your plumber explains the options and what each one costs to buy and run.

New tank water heater in a storage room
Straight swap

Same-size tank

A new gas or electric tank in the same spot, connected, vented and tested.

Usually the quickest and lowest-cost option.

What affects the price

  • Gas or electric, and the size you need
  • Tank, tankless or heat-pump
  • Venting, gas line or electrical changes
  • Expansion tank or code updates
Reading the label

How to read a water heater EnergyGuide label

Every new tank water heater carries one. Here's what the numbers mean, in plain English.

Copied from the EnergyGuide label for a Lochinvar GTN04040 gas water heater. Lochinvar is part of A.O. Smith.
1

Size and first hour rating

How much hot water it delivers in a busy first hour. Match it to your household, not just the tank gallons.

2

The big number: yearly cost

The estimated cost to run it for a year at national average rates. Lower is better.

3

The range bar

Where this model sits against similar ones. Further left means cheaper to run.

4

Yearly energy use

Gas in therms or electricity in kWh. Handy for comparing gas and electric models side by side.

Water heater installation reviews

New water heaters, installed right

4.8
★★★★★
3,066 Google reviews · 3 branches
New tank water heater
From our Norfolk team
A brand-new water heater we installed leaked because of a manufacturer defect. It was covered under the warranty, and we came back and replaced it.
Mark W., general manager, Norfolk
51

Google reviews mention our water heater installs.

94% of them are five-star.

Time for a new water heater?

Book a free in-home estimate, or call your local branch.

Find your nearest Powell's branch →

Water heater replacement FAQs

Questions about replacing a water heater

Cost, timing and warranty.

How much does it cost to replace a water heater? +

It depends on gas or electric, tank size, the model and any venting, gas line or code updates. In-home estimates on replacements are free, and you get a written price before any work starts. Financing is available on jobs of $500 or more.

Do I need a plumber to replace a water heater? +

It's a job for a licensed plumber. It involves gas or electrical connections, venting, a pressure relief valve and local code requirements, and getting any of them wrong is a safety risk.

Should I replace my water heater before it fails? +

If it's getting older and starting to need repairs, it's worth planning. Replacing on your schedule beats a cold shower and a flooded floor. Your plumber can check its condition and give you options.

What brands do you install? +

We install State, A.O. Smith and Navien water heaters.

What warranty comes with a new water heater? +

Every water heater is installed to code and to the manufacturer's specifications by licensed, trained plumbers. It's backed by a 30-day labor warranty, plus the manufacturer's tank and parts warranty. Extended coverage is available to buy.

Can I finance it? +

Yes. Financing is available through Wisetack on jobs of $500 or more. You can check your options from home in a couple of minutes. All financing is subject to credit approval.

(540) 665-8196 Book Online