★ 3,066 Google reviews
Well pump repair in Norfolk & Winchester

Well pump repair when the water stops.

No water, pressure that comes and goes, or a pump that runs and runs? We diagnose the pump, pressure tank and switch, then repair or replace what failed, with a written price first.

Available in: Norfolk & Winchester

Powell's technician pulling a submersible pump during well pump repair
Well pump repair

“We turned on the tap and nothing came out.”

On a well, no power to the pump means no water. Most of the time it's one part.

Well pump repair covers the submersible or jet pump, the pressure tank, the pressure switch, the control box and the wiring. A pump that cycles on and off, pressure that fades, air in the lines or a pump that won't shut off all point to one of these.

Your technician tests each part, explains what failed and gives you a written price. Our Norfolk and Winchester branches repair and replace well pumps and pressure tanks. We don't drill wells, but once your well is in, we look after the pump and the water.

Septic and well work is done to code by licensed, trained technicians and backed by a 1-year warranty, plus the manufacturer's warranty on new pumps and equipment.

  • No water at allPump, switch or power
  • Pressure fluctuationsPressure tank or switch
  • Pump cycles on and offWaterlogged pressure tank
  • Pump won't shut offSwitch or a leak
  • Air or sputtering at the tapsLow water or a leak
  • Cloudy or smelly waterWater testing →
Before you call

No water from the well? Check these first.

A couple of safe checks can save a visit, or tell us exactly where to start.

  1. Check the breaker

    Find the well pump breaker and make sure it hasn't tripped. Reset it once only.

  2. Look at the pressure gauge

    On the pressure tank. If it reads zero, the pump isn't delivering water.

  3. Power outage?

    Without a generator, a well pump stops when the power does. It'll come back with the power.

  4. Still nothing? Call us

    Tell us what the gauge reads and whether you hear the pump running.

Most wells here

Submersible pumps

Sit down in the well and push water up to the house. Long-lasting, but they have to be pulled to repair or replace.

In the house

Pressure tanks

Store water under pressure so the pump doesn't start every time you open a tap. A failed tank makes the pump cycle constantly.

The controls

Pressure switch

Tells the pump when to start and stop. A worn switch causes no water, or a pump that won't shut off.

How the visit goes

What happens when you book

The same steps on every visit, so you always know what's next.

  1. You book

    Online or by phone. We tell you the trip fee before we book.

  2. We confirm

    A confirmation, a reminder, then an “on the way” notice.

  3. At your door

    Uniform, ID badge, marked truck, shoe covers and drop cloths.

  4. We find it

    Your plumber finds the cause and explains your options in plain English.

  5. You approve

    A written, flat-rate price, signed before work starts.

  6. Done and cleaned up

    Photos of the finished work come with your invoice.

How pricing works

You see the price before we start.

No surprise bill. You approve a written price first.

Financing on jobs of $500 or more
  1. Trip fee quotedWe tell you the fee when you book, before anyone is sent.
  2. Written priceYour plumber gives you a flat-rate price for the job.
  3. You approveTake a minute, ask questions, then sign off.
  4. We startThe price doesn't go up if the job takes longer.
Repair or replace

Fix the part, or replace the pump?

A switch or tank is a repair. A pump that's worn out after many years usually means a new one.

Submersible well pump laid on the grass after being pulled
Most calls

Repair the part

Pressure switches, tanks, control boxes and wiring are repaired or replaced.

We test water pressure before we leave.

Pressure tank installed in a basement
Worn out

Replace the pump

The old pump is pulled and a new one set, wired and tested.

Often paired with a new pressure tank.

What affects the price

  • Which part failed
  • Well depth and pump type
  • Pulling and resetting the pump
  • Pressure tank replacement
Well pump reviews

Water back on

4.8
★★★★★
3,066 Google reviews · 3 branches
Technician with a well pump
From our Winchester team
We got a family their water back after they'd gone two weeks without it.
Kyle, septic and well technician, Winchester
27

Google reviews mention our well pump work.

93% of them are five-star.

No water from the well?

Book online or call your local branch. You'll get a written price before we start.

Find your nearest Powell's branch →

Well pump FAQs

Questions about well pumps

Cost, signs and lifespan.

How much does it cost to replace a well pump? +
What happens when a well pump fails? +

You lose water pressure, then water altogether. Before it fails completely, you may notice pressure that comes and goes, sputtering taps, air in the lines or a pump that runs constantly.

Why is my well pump running but there's no water? +

A broken pipe in the well, a failed pump that's spinning without moving water, a low water level, or a problem with the check valve. Turn the pump off to protect it and call us.

Why is my water pressure low with a well? +

Often a waterlogged pressure tank, a worn pressure switch, a clogged filter or sediment in the lines. A failing pump can cause it too.

Do you drill wells? +

No, we don't drill wells. We repair and replace well pumps, pressure tanks and switches, and test and treat well water.

What warranty comes with well pump work? +

Septic and well work is done to code by licensed, trained technicians and covered by a 1-year warranty. Manufacturer warranties on new pumps and equipment pass through to you.

(540) 665-8196 Book Online